After Spending considerable time evaluating various proposals from different wood fired boiler suppliers and installation companies I am very pleased that we decided to use the Efficient Energy Centre. The HDG Euro Boiler and Equipment was delivered on time, the installation was completed on the day predicted and the whole installation team were very professional and left the site clean and tidy.

I would like to thank Sophie and Alun Matthews for sorting out the RHI mountain of paperwork requires in order to qualify for the scheme.

It was a pleasure doing business with you.

— Jonathan Chandler

The Efficient Energy Centre have seen the job through from the planning stage to the completion of the project and all of the bureaucracy!

Kind Regards

— Thomas Hawkins

we have recently had a new wood burner installed and are very pleased with the quick response and installation about a week from placing the order to completion, I have subsequently placed a larger order with the Efficient Energy Centre.

— Thomas Shaw, Three Choirs, Hereford

The Efficient Energy Centre installed our 40kW TDA log/pellet boiler in August 2012.
The work was done professionally and efficiently and completely in line with the specification and quotation that had been prepared beforehand. We are delighted with the result and have enjoyed a toasty warm winter with almost unlimited hot water. The weather compensation unit that we were advised to install has been a Godsend.

After sales support has been excellent, particularly the help we have had with the RHI Accreditation process that Sophie has managed with proficiency.
Many thanks to the team in Hereford.

— Patrick Wrixon

I would like to say what a pleasure your company has been to deal with during both our pellet boiler and Solar panel projects.
Your staff were always polite and trustworthy when left around the house to get on with the job,and they were always considerate and attentive.
Because I have been happy with your service I still am happy to use your company for the bi-anual servicing that the boiler requires.

— Josh Johnson

We have had two wood burners installed by the Efficient Energy Centre team and have been delighted with the service received. Enquiries were dealt with promptly and efficiently. The installation team were hard-working and friendly and left the area cleaner than it was before they started! We are confident that we received best advice and value for money. Thanks to the whole team for two jobs well done.

— Pen & Anthony Flambard, Kempley

Thank you Alan and all at the Efficient Energy Centre for installing the HDG boilers on our poultry unit and later at the accommodation block at the farm. Both projects went very well and we are extremely pleased with the way they are performing. We have shown a lot of people around both projects and they are always very impressed!

Many thanks again.

— Keith Evans

I have just received my first payment from Ofgem, as part of the RHI scheme you helped me join and I just wanted to say thank you for your assistance in steering me through the minefield that is the application process for the RHI scheme. During the process I found your company to be extremely helpful and nothing ever seemed too much trouble. The process is extremely complicated and with your help I have no doubt that I wouldn’t be on the scheme now.

I would also like you to pass on my thanks to the lads that installed all of my biomass system and solar panel array. I must say they were always extremely professional in the way they conducted the works, and just as importantly they were polite and considerate whilst they carried out the works.

— David Jenkinson, Jenkinson Builders

Twelve months after the installation of our boiler,I would like to take the opportunity to thank the team at EEC for the professional way that you carried out your work. From the design stages to RHI registration you all proved to know exactly what you were doing, especially when it came to dealing with the paperwork!

When we were thinking about a woodchip boiler for our district heating we spoke to several suppliers,some of whom were less expensive than the “Rolls-Royce” we plumped for.Thankfully we trusted EEC,as some of these firms are now not trading and reports of others have not been very positive.

Please urge anybody in the same predicament and considering a similar project to contact me, so that I can tell them of our experiences and point them into not just looking at the initial outlay,but to look at the bigger,long term picture-I’m glad we did.

— Wishes Jonathan Samwells

During the early part of 2012 I was considering the installation of a log/pellet biomass boiler to heat our house and adjoining flat. Having considered a number of boiler types I was taken with the specification of the TDA40 unit marketed by Euroheat.

I was provided with a quotation by the Efficient Energy Centre accompanied by a very helpful explanation of the important aspects of the proposed installation from Alun Matthews.

The timely and efficient installation of the boiler subsequently followed as did considerable assistance with the RHI accreditation process from Sophie Matthews. An excellent service all round including ongoing maintenance and servicing.

— David Curtis MVO FRICS, Lyonshall, Herefordshire

I have been meaning to write this email for a few days now, but this is the perfect time on account of the snow.

First I would like to thank your installers for the careful way they worked and tidied up after themselves. Thanks very much boys.

Secondly we would like to thank you for helping us to choose the heater and do all the measurements. The heater has transformed our lives and we have spent many happy evenings just watching the cheerful flames and revelling in the blissful warmth on these cold nights.
Wishing you all the best for this not quite so New Year.

— Peggy and Jack Jackson

The Hop Pocket is a diverse site with a major country retail destination, The Hop Pocket Shopping Village, commercial units, offices, farm and farmhouse. Electricity and heating whilst being crucial for the successful operation of the site were a significant expense. We were keen to explore alternative energy sources both in terms of making The Hop Pocket greener, but also to reduce running costs and take advantage of any incentives available.

Biomass
The Efficient Energy Centre was recommended by our preferred biomass boiler supplier, Euroheat. From the first site visit I found Alun Matthews to be informative, clear and available for consultation. There is no doubt that our site offered a challenge to both The Efficient Energy Centre and Euroheat, we replaced four oil boilers at three different points which involved running pipework underground, above ground and through renovated and un-renovated buildings. Furthermore the space we had for the boiler house and chip store was ‘tight’. Despite all these challenges the installation was completed on time and budget. Since commission any queries on operation have been dealt with quickly. The Efficient Energy Centre also fully coordinated the application for the Renewable Heat Incentive (RHI) which was so convoluted that I doubt we would have succeeded without Sophie’s attention.

Solar PV
We were already talking to The Efficient Energy Centre about our biomass boiler when we asked for quotes for the first stage of our solar photovoltaic’s (PV). The Efficient Energy Centre was the lowest of the three quotes we received, the installation was done quickly and with the minimum disturbance. Again the application for the incentive, this time the Feed-In Tariffs scheme (FITs) was complex, but the paperwork was processed in time, before a looming quarterly adjustment. The installation also was engineered in such a way to minimise cost and maximise return.

Overall
Dealing with The Efficient Energy Centre has turned out to be straightforward and it has been reassuring to know that projects that involve crucial parts of my business have been in reliable hands. We are a family business that has been here for generations and I think it is important, where I can, to use local firms and in The Efficient Energy Centre a family company. We have succeeded in our goals, we are greener having reduced our electricity consumption from the grid and our reliance on oil has almost been eliminated, running costs are down significantly and we are getting good payments from the various incentives that I expect to pay off the capital expenditure in under ten years.
In short, I don’t think that either installation could have been done better.

— Matthew Pudge

To All at Efficient Energy Centre,

We have now finally settled in to our new home and I can now find the time to write and thank you all for the installation of our Biomass Boiler, Solar Thermal and Log Burning Stove.

Special thanks to Alun and Sophie for patiently answering our many questions before, during and after installation.

Thank you for coming when you said you would and carrying out the work quickly and efficiently and for all the back up and after sales service.

We were delighted to be able to use a local company to install the equipment and would be happy to recommend you and have done so to interested visitors.

Many thanks

— Richard & Lyn Langford

We have been extremely pleased with our 100 kw HDG pellet boiler which EEC
Have very professionally supplied and commissioned. They arrived to do the work on the date agreed, and their installers were extremely tidy. We have a boiler room to be proud of, and a system which is providing ample heat economically for our self catering guests in a large barn conversion. Alun and Sophie Matthews, have helped us through
Our “green energy” project, and we would recommend this local firm.

— The Pursey Family, Trevase Farm

It is early days yet for our 80 KW pellet installation but so far everything has been as we hoped and expected.

We chose the Efficient Energy Centre because we wanted to be confident of the outcome in a project that was something quite new to us.

Inevitably for a project like this there are a range of unknown factors and minor changes that arise, it is to the credit of the Efficient Energy team that none of this caused them or us any difficulty and the project was completed on time without drama. Indeed the installation process for such a sizeable (to us) system was remarkably uneventful.

We were particularly struck by how accommodating, cheerful and professional all the members of the installation team were and by the standard of their work.

Following installation, Sophie piloted her way through the arcane requirements of Ofgem’s RHI application process with great patience.

Our system is up, running and approved and we are now beginning to enjoy the benefits. We are glad we made the choices we did and would recommend both the system and the Efficient Energy Centre without hesitation.

— W Bell & S Brooks

“Encouraged by the promise of the new RH incentive which, over 7 years, should cover the cost, we decided in July 2013 to have pellet fueled biomass boiler installed in our storeroom. It replaces a solid fuel Rayburn as the main source of heating for our house but also supplies copious amounts of hot water (removing the need to use our immersion heater).

The installation work was carried out most efficiently and considerately by a highly professional team and we have had excellent support from ‘Efficient Energy’ since then to ensure that the system is working well. We are delighted with the result and a first winter of use suggests that, besides using a more environmentally friendly resource, costs are comparable to the coal and wood we used before and less than the alternatives of oil or propane gas. We are very pleased to recommend both the system and the company.”

— Steve & Bronwen Chandler

When Triratna Preceptors’ College Trust took over Coddington Court School, it had been vacant for three years and we inherited a dilapidated oil-fired heating system. Our research confirmed our digger driver’s suggestion that we instal a Biomass System and take advantage of the RHI payback scheme. We considered several suppliers and came down in favour of Euro Heat and the Efficient Energy Centre. It’s now a year since EEC installed our two Energy Cabins, each containing a wood pellet store, hot water accumulator, and HDG Compact 200 Boiler; as well as the two underground insulated pipe circuits and various heat exchange units supplying the site. A couple of teething problems were only to be expected, but generally the system has worked well – and performed pretty much as anticipated – and the RHI payments have been rolling in. It is a delight to be receiving deliveries of relatively locally sourced wood pellets, rather than oil. We have greatly appreciated the support we have received from all at EEC – especially Alun’s patient explanations of how everything works, and Sophie’s setting up of our RHI accreditation.

— Anne Morgan, Coddington Court

From design to turn-key woodchip boiler, the Efficient Energy Centre team have been a pleasure to work with. Alan’s knowledge was invaluable at the start; guiding me to the right system and his quote was comprehensive and precise. Chris and the team of installers were always prompt, professional, good humoured and tidy. Sophie, in the office , even did all the paperwork for the RHI and OFGEM for me. In these busy times it’s great to know that there are people who know their stuff and that they can be relied upon.

— Julian Cotton

Sophie and Alun,

I am just writing to thank you both for supplying, installing and holding my hand from the day I gave you the order for my biomass boiler until the day the RHI was confirmed.

I must admit that the whole operation went very smoothly from giving you the p/o to receiving the boiler and implementing it into the RHI scheme. What you quoted did not deviate at all, timescales were kept and prices did not change. By you taking control of the whole operation I did not have to worry which enabled me to concentrate on running my company. I have no problem at all if you ever want to show anyone around my biomass boiler and use me as a reference site.

I appreciate all your hard work and in hindsight would have gone down exactly the same path.

I look forward in working closely with you during my 20 year contract.

— Simon Dent, Delphic Computer Services Ltd