Our Company

Putting ourselves at the forefront of environmentally sensitive energy issues, we have created an informative showroom, offering cleaner energy solutions to everyone.

We specialize in:

Heat Pumps (Air Source & Ground Source)

Biomass Boilers (Log, Woodchip & Pellet)

Solar Photovoltaic (PV) & Solar Edge Optimization

Tesla Battery Storage

Heat Pumps

Heating

Plumbing

Electrical

A family run business, Alun & Kate Matthews with daughter, Sophie, we have over 30 years experience in Herefordshire in providing heating solutions, with the accreditation’s to prove the quality of our team. In a fast changing consumer market we keep our team of  installers and all of our office staff fully trained in the very latest products and techniques as customers look for greener solutions.

Previously registered as A W Matthews Heating & Plumbing Engineers Ltd, we have updated our company name to Efficient Energy Centre (Hereford) Ltd to reflect the work we do.

MCS registered for Biomass Boilers, Solar Photovoltaic and Air Source Heat Pumps and fully HETAS Accredited. We have our own NAPIT accredited Electrician.

Mitsubishi Accredited installers for Air source heat pumps,  the local agent for Zero-Biomass, HDG boilers (biomass) and we are Tesla Powerwall Approved installers.

Our Showroom

We have worked hard to create a showroom that displays all renewable options in an informative and accurate way.

PLEASE NOTE: OUR SHOWROOM IS CURRENTLY UNDERGOING UPDATES

We welcome anyone interested in Renewable Energy, Biomass Boilers, Solar PV and Air Source Heat Pumps  to come in and see us.

We have live installations of all of our technologies, the biomass boiler rooms are built to accurately show you what an installation would require and can advise you and provide you with information to take away on all technologies and relevant grants and payment schemes.

Our showroom is designed as an educational tool for our customers to help us make sure that you really understand the technologies we are offering and we hope you all enjoy making use of it.

 

Additional company information

We are a Trustmark registered Company – Company number 1947939 – please refer to the customer charter at the below link.

https://www.trustmark.org.uk/docs/default-source/scheme-documents/trustmark-customer-charter_version-1_4oct2018.pdf?sfvrsn=72629307_10

Customer feedback & Complaints – Please write to us at the above address or email.

Dispute Resolution Provider – RECC www.recc.org.uk/consumers/how-to-complain

We are fully insured by Accelerant Insurance Ltd and Zurich Insurance Plc.

Limits:

Employers liability – £10,000,000

Public & Products Liability – £5,000,000